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Tech News

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07-04-2020
Do’s and don’ts of videoconferencing security

When any technology sees its popularity increase quickly, the number of bad actors taking advantage of new and untrained users also grows. The world is seeing this now with videoconferencing services and applications, as reports about the popular Zoom app being hijacked — known as “Zoom-bombing” — have surfaced.With multiple reports of conferences being disrupted by pornographic and/or hate images and threatening language, the FBI’s Boston office recently issued a warning for users of videoconferencing platforms about the incidents. Security expert and investigative journalist Brian Krebs provided details on Zoom’s password problems and how hackers were able to use “war dialing” methods to discover meeting IDs and passwords for Zoom meetings.To read this article in full, please click here

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07-04-2020
Dumb luck?

This pilot fish is an engineer setting up control systems for power plants, and one day he has a disagreement with an IT manager at one of his clients. Topic: complex passwords. There’s a push on throughout the IT world to make passwords more complex.  But fish’s point is that that advice isn’t valid when you have an air gap between the control systems and any other network. In fact, fish tells the manager, when it comes to internal hacking, complex passwords are more risky than no password at all because people never remember complex passwords and have to write then down on sticky notes. The manager says that would never happen at his plant — people know better.To read this article in full, please click here

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07-04-2020
Zoom clamps down further on security weaknesses

Zoom, which on Friday stopped development of new product features so it could focus on fixing various privacy and security issues, clamped down even further on security weaknesses over the weekend.The company on Saturday switched on default password settings and waiting rooms for users of its Free Basic tier and those with a single account on its cheapest paid tier, such as K-12 eduction accounts. All meetings that use a Personal Meeting ID (PMI) will now need a password, and password settings that had been disabled will be re-enabled. As a result, passwords will be required for instant meetings, for participants joining by phone and when a new meeting is scheduled.To read this article in full, please click here

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06-04-2020
12 Zoom alternatives for secure video collaboration

If your enterprise demands a more secure video collaboration system than Zoom seems to provide you may want to take a look at these.Group Facetime If you use Apple products you can use Group FaceTime to replace Zoom meetings. This supports up to 30 callers and has some intelligent features, such as placing the window belonging to the person currently speaking at the front. It’s also highly secure with end-to-end encryption. The big problem is that it is not cross-platform, which makes it a fairly ineffective choice much of the time.To read this article in full, please click here

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06-04-2020
BrandPost: How business email services can help your company grow

Whether you have an office, a storefront, a restaurant or an online-only business, chances are good that you use email. In fact, according to The Radicati Group, by the end of 2019, we, as a global society, were expected to send 246 billion emails per day – of which 52% (or roughly 128.8 billion) are expected to be business email. In a field that crowded, it's important that your messaging not only be targeted, accurate and on brand, but that the email client you use allows you to put your best foot forward – presenting a professional, trustworthy image.To read this article in full, please click here

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06-04-2020
We need to social-distance from the scammers

For hackers who target Windows, the coronavirus pandemic is like Christmas come early. But what’s good news for them is bad news for you, piled onto all the other bad news wrought by the pandemic. Undeterred by the crisis — indeed, spurred to new heights by it — hackers have been coming up with a host of devious ways to use your natural fears in order to infect your Windows PC with malware and ransomware.How bad is it? The security company Malwarebytes calls the pandemic “a golden opportunity for threat actors to capitalize on fear, spread misinformation, and generate mass hysteria — all while compromising victims with scams or malware campaigns.”To read this article in full, please click here

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06-04-2020
Memory-Lane Monday: And he’s still on Windows 7 to this day

It’s back in the … never mind; you’ll figure out the time frame soon enough.This third-tier support pilot fish is used to getting the really difficult cases, and he suspects that why a ticket has been routed to him. A user would like to have Windows 7 installed on his PC. He’s close to retirement, and he’s a nice enough guy. But he also has a son in IT who provides him with tips and tricks to make his job easier.Today's tip from sonny: Get Windows 7 at work in order to be more productive.Fish explains to the user that Windows 7 isn't yet supported by IT. There are plans to roll it out, but not this year.“He protests and throws his hands up and goes back to work,” fish says. The ticket is closed.To read this article in full, please click here

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06-04-2020
22 free screen-sharing apps for work-at-home collaboration

The flood of employees working from home due to the Covid-19 outbreak has caused many companies to explore different ways for people to communicate and collaborate, with apps and services replacing in-person meetings or gather-around-a-desk sessions.Screen sharing, where one person shares their computer’s desktop or a single application with one or more people, generally serves one of three purposes: Quick collaboration and meetings between co-workers. Client communications, such as sharing a presentation or other application. Technical support for IT staffers (or any tech-savvy individual) looking to solve a remote worker’s computer issue. Because of these different purposes, screen sharing is seen as a feature in different types of applications and services, from web conferencing and video chat services to remote access apps. In addition, there are a number of tools that just do screen sharing as their main functionality.To read this article in full, please click here

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06-04-2020
BrandPost: How to boost technology adoption – and productivity

Upgrading to new applications and tools can do so much for a business. Up-to-date software can improve efficiencies and boost productivity, leading to both top-line and bottom-line gains. But getting that payoff means getting people on board with the change and comfortable with the new systems.Unfortunately, a lot of companies struggle with this critical step.Consider a PwC study in which 90% of executives believe their company pays attention to people’s needs when introducing new technology, but only 53% of staff members agree. Additionally, only 50% of staff members say they’re satisfied with the resources available at their company to learn how to use new technology.To read this article in full, please click here

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04-04-2020
Browser makers cite coronavirus, restore support for obsolete TLS 1.0 and 1.1 encryption

Google, Microsoft and Mozilla have each issued reprieves to Transport Layer Security (TLS) 1.0 and 1.1, aged encryption protocols that were to be bounced from browser support in March, because of the COVID-19 pandemic.By common agreement, Google's Chrome, Microsoft's Internet Explorer (IE) and Edge, and Mozilla's Firefox were to disable support for TLS 1.0 and 1.1 early in 2020. They, along with Apple - which produces Safari - announced the move a year and a half ago, noting then that the protocols had been made obsolete by TLS 1.2 and 1.3.To read this article in full, please click here

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04-04-2020
How COVID-19 should change laptop and browser priorities

Disclosure:  Most of the vendors mentioned are clients of the author.This last week was surprisingly busy, given that most of us are locked in our homes, trying to recall what normal is like. Microsoft announced significant changes with its Chromium Edge browser that significantly addressed the problems we focused on before the pandemic, and both Intel and AMD drove laptop refreshes.Still, those designs originated from conditions that existed before the Pandemic, not the world that now exists. So let’s talk about where I think the next security focus for browsers will be and what laptops post COVID-19 may begin to look like this week.To read this article in full, please click here

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04-04-2020
Zoom pauses new feature development to focus on privacy, security

Zoom has decided to cease development of new product features so it can focus on fixing various privacy and security issues.The company has seen a surge in the use of its platform in recent weeks, as self isolation in response to the Covid-19 pandemic ramps up the demand for video software. As its popularity has boomed - both for business and personal use - and the company’s stock price rocketed, underlying vulnerabilities in the platform have become apparent. [ Related: 7 Zoom tips for working from home ] “Zoom-bombing,” where intruders have been able to access video meetings that were not password protected, has led to serious privacy concerns, with uninvited attendees harassing online A.A. meetings and church meetings, for example. The FBI this week warned of unauthorized access to virtual classrooms and recommended that users change security settings to protect meetings. To read this article in full, please click here

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03-04-2020
Pandemic leads to surge in video conferencing app downloads

Business communication apps saw record levels of growth in March, according to statistics from mobile market data provider App Annie.With a growing portion of the global population now living under some kind of government lockdown, many organizations have had to shift business processes – and their employees are having to embrace a work-from-home culture on a scale never before attempted.Not surprisingly, the demand for video conferencing apps has surged in recent weeks, with enterprise-focused mobile app downloads reaching 62 million during the week March 14-21 – the highest number ever seen.According to a report by App Annie, that figure was up 45% from the week before and up 90% from the pre-Covid-19 weekly download average. Business application downloads represent the highest growth in any category in both the iOS and Google Play stores.To read this article in full, please click here

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03-04-2020
Amazon and Apple TV deal shows how to solve business conflicts

I didn’t see this as an enterprise-focused story at first, but a recent compromise between Amazon and Apple shows how communication can help even opposing businesses solve problems and grow value.Amazon and Apple make a deal Amazon this week suddenly began permitting Prime subscribers to access and purchase content from Prime using the iOS app.To the vexation of many users, this wasn’t possible before. You had to visit Amazon’s site on a computer, purchase the item you wanted, and only then could this be accessed using an iOS device, including Apple TV.The process was annoying, and was purely driven by the two billionaire multinationals arguing over who would get to keep a share of the purchase price.To read this article in full, please click here

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03-04-2020
Flashback Friday: Now he’s a believer

This sysadmin pilot fish doesn’t put much credence in the stories he hears about the IT manager at his new job — too far-fetched.“He was known for putting the staff in impossible situations,” says fish. “He would attend planning meetings and agree to criteria that simply couldn’t be met, then tell everyone to just make it happen. Of course, the consequences were our fault as well.”Then one day fish and his team go to the IT manager to explain the need for more file server capacity. They have the data showing current capacity, growth over time and the expected date when they’ll hit the wall.IT manager's only response: “No.”So the team goes looking for other options, and identifies files on users’ home drives that can be removed to increase capacity without impacting the business. They bring the new proposal to the IT manager.To read this article in full, please click here

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CyberLink Vol.138 Mar 2020

Cyberport launches FinTech Training Programme to better equip financial practitioners

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CyberLink Vol.137 Feb 2020

MAD Gaze raises US$18M to ramp up product R&D and 5G applications

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CyberLink Vol.136 Jan 2020

Cyberport spotlights digital trade finance and virtual banking at AFF 2020

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